Deliveries & Returns

Deliveries

UK – Please allow 2 to 3 working days when ordered before midday. Northern Ireland and the Scottish Highlands and Islands make take a little longer.

Europe – Please allow 5 working days if ordered before midday, the UK has now left the EU so there will be VAT charges which unfortunately cannot cover.

Rest of World – Please allow up to 7-10 working days and a little flexibility

Unfortunately, we currently do not offer Delivery Duty Paid services to international regions. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order.

Returns
We guarantee to refund any unsuitable item if we are notified with 7 days by telephone or in writing.

The item must be returned to us within 14 days of receiving in an unworn, saleable condition with tickets still attached. Please notify us immediately if you are sending items back. 

We cannot refund the items until we have received them at Lowie headquarters so be sure to send them by RECORDED DELIVERY.
We cannot refund postage paid.

Please Return to:

18 Half Moon Lane,

Herne Hill,

London,

SE24 9HU

You will be refunded in the same manner in which you paid.